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livmurphy94
Participant
October 5, 2021
Answered

selection tool issue ( white bounding box ?? )

  • October 5, 2021
  • 2 replies
  • 2396 views

I'm currently working on a project in illustrator (everything is updated) but every time I select something and attempt to move it, the background/bounding box turns white. It is transparent until I attempt to move it. I don't understand why because it's just pen tool shapes so its not like I placed an image incorrectly. Its just really frustrating because I'm having trouble aligning things properly. I cant see anything behind all the white space. I have attempted turning on and off most if not all selection settings.

UPDATE: the box goes away when I hold shift while moving?

If anyone knows if this is a bug, or maybe just me being dumb with an unknown setting, please let me know because this is so annoying!

Correct answer kayteedesign45

I had the same problem. I opened an IL document in the latest version 28.6 and the bounding boxes were thin white lines, almost transparent. Very frustrating. The thing that fixed it was turning on GPU Performance. Go to Settings > Performance and select GPU Performance. A bonus is that now Illustrator runs better for me and doesn't seem to bog down my system as much.

2 replies

kayteedesign45Correct answer
Participant
November 21, 2024

I had the same problem. I opened an IL document in the latest version 28.6 and the bounding boxes were thin white lines, almost transparent. Very frustrating. The thing that fixed it was turning on GPU Performance. Go to Settings > Performance and select GPU Performance. A bonus is that now Illustrator runs better for me and doesn't seem to bog down my system as much.

Ton Frederiks
Community Expert
Community Expert
October 5, 2021

Does switching to CPU preview help?

Cmd or Ctrl E

livmurphy94
Participant
October 7, 2021

THAT WORKED! thank you so much!

Ton Frederiks
Community Expert
Community Expert
October 7, 2021

Good to hear that helped.