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Xcel001
Xcel001
Participating Frequently
May 2, 2023
Question

Share for review comments panel blank in Illustrator

  • May 2, 2023
  • 1 reply
  • 2561 views

Trying out share for review for the first time... comments panel blank.. anyone had similar?

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1 reply

Anshul_Saini
Community Manager
Anshul_SainiCommunity Manager
Community Manager
May 3, 2023

Hi @Xcel001,

 

Thank you for reaching out to us. I'm sorry to hear that you're having trouble with the share-for-review feature. Regarding your issue with the comments panel being blank for Share for Review, before we proceed, may I ask if you have logged in with the correct Adobe account associated with your subscription?

 

Also, could you please share the link with us & screenshot of the blank panel? This might help us determine the root cause of the problem and provide a solution.

 

Additionally, please confirm the exact version of Illustrator and OS.

 

Thank you for your cooperation.

 

Best regards,

Anshul Saini

Xcel001
Xcel001Author
Participating Frequently
May 4, 2023

Adobe Ilustrator 27.5

Mac OSX 10.15.7

Anshul_Saini
Community Manager
Anshul_SainiCommunity Manager
Community Manager
May 9, 2023

No joy with the file renaming,  I've sent you an updated link via DM

 

Thanks

 


Thank you for sharing the link and trying the steps, @Xcel001. I will escalate the issue to our product team and log a bug to investigate the problem further. Rest assured that I will keep you updated on any developments regarding this matter. 

 

Best,

Anshul Saini

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