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A
Akila37920170bped
Participating Frequently
July 25, 2024
Question

SHIFT+DRAG NOT WORKING IN ADOBE ILLUSTRATOR 2024

  • July 25, 2024
  • 2 replies
  • 874 views

All of a sudden, I cannot drag objects while holding down the shift key. This is a real problem because I am thus unable to ensure that every thing shift exactly where it was on one particular axis! I've struugled with this all day. Please advise. Video attached.

    This topic has been closed for replies.

    2 replies

    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    July 25, 2024

    I see that you have Smart guides turned on. Is that still happening when you turn off smart guides?

    A
    Akila37920170bpedAuthor
    Participating Frequently
    July 26, 2024

    Hi. Haven’t tried that yet. Will do that and see if it’s any better.
    Thanks.

    Akila Seshasayee

    A
    Akila37920170bpedAuthor
    Participating Frequently
    July 25, 2024

    Also, I forgot to add that the problem worsens the more one zooms into the image. AND generally moving or cropping a group of objects makes the rainbow appear, even though the file is light (1.6 mb) and it takes no time at all to copy the objects or paste in place. It's trying to move them that's an absolute nightmare, EVEN if one enter the co-ordinates in the x and y boxes. I've got almost no work done today as a result, and totally frustrated. Would really appreciate help! Thank you.

    Anubhav M
    Community Manager
    Anubhav MCommunity Manager
    Community Manager
    July 25, 2024

    Hello @Akila37920170bped,

    We understand that encountering technical issues can be frustrating. I tried replicating this on my end but was unable to do so. Would you mind trying to run Illustrator under Safe Mode (Windows / macOS) and checking if it helps? Also, try running Illustrator under a different administrator account (Windows / macOS) and share your observations.

    Looking forward to hearing from you.

     

    Thanks,

    Anubhav

    A
    Akila37920170bpedAuthor
    Participating Frequently
    July 26, 2024

    Thanks I’ll try. Will get back.

    Akila Seshasayee

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