Skip to main content
D
David 14.1
Participant
January 30, 2026
Question

Sidebar icons for external drives show incorrectly - macOS 26.3 Beta 3

  • January 30, 2026
  • 5 replies
  • 423 views

I believe installing macOS 26.3 beta 3 (25D5112c) was when the problem started. That problem is that Sidebar icons for all external drives are now that of the Creative Cloud application. Icons on the drive in the Finder itself are normal; it is only those in the Sidebar which have the incorrect icon. All external drives are connected via a NVMExpress interface.

Mac Studio M3 Ultra

macOS 26.3 beta 3 (25D5112c)

Adobe Illustrator 30.1

    5 replies

    Anubhav M
    Community Manager
    Anubhav MCommunity Manager
    Community Manager
    March 12, 2026

    Hello everyone,

    We have tried to replicate this behaviour on our end, but were unable to. Would you mind checking if the problem persists and, if so, sharing more details, such as the current versions of the OS/Illustrator installed, screenshots of the problem, and whether it persists after reconnecting the drives or disabling startup items, so we can check this with the team.

     

    Looking forward to hearing from you.
    Anubhav

    Nevenko
    Nevenko
    Known Participant
    March 14, 2026

    Current verision is macos tahoe 26.3.1. 

    Illustrator is also installed.

    It persists after reconnection and disabling startup items.

     

    Nevenko
    Nevenko
    Known Participant
    February 2, 2026

    I have the same problem. I manage to solve it by File Provider list in System Settings. Go to your settings > Login Items & Extensions, find the Creative Clound, if File Provider is enabled, disable it.

      Ernest Saul
      Ernest Saul
      Participant
      February 3, 2026

      Yeah this solved the problem. But I still dont have the real expalanation of why and why, if we do this what will happen, if we do that will it affect the App and the mac, 

      Ernest
      Nevenko
      Nevenko
      Known Participant
      February 3, 2026

      I think it has something to do with last CC update.

        Eager_Fireball0195
        Eager_Fireball0195
        Participant
        February 1, 2026

        I’ve had this same problem since upgrading to 26.2. The drive icons on the desktop and in the Get Info box are correct; just not in the sidebar.

        A
        astonished_customer7329
        Known Participant
        January 31, 2026

        I am using MacOS Tahoe 26.2 and having this same issue. All external hard drives have the Adobe Creative Cloud logo. When I right click and select Get Info, the icon in the information page is normal.

         

        I ejected the drives and reconnected and the icons appear normal. I am wondering if this is something that happens when the drives are connected on boot?

        Anubhav M
        Community Manager
        Anubhav MCommunity Manager
        Community Manager
        January 30, 2026

        Hello ​@David 14.1 

         

        Thanks for reaching out. Could you revert to the macOS Tahoe release version and check whether the problem persists there as well? If yes, kindly share screenshots/ a brief screen recording of the problem, so we can better assist you.


        Looking forward to hearing from you.
        Anubhav

        D
        David 14.1Author
        Participant
        January 31, 2026

        Anubhav,

        I appreciate your quick response. I checked by MacBook Pro 16” M2 Max running macOS 26.2. It does not have the problem I have attached a screenshot of my Finder Sidebar.

         

        Terms & ConditionsAccessibility statement
        Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices