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Alexandra_Szabo2397
Participant
March 9, 2022
Answered

Since last update, the program is lagging and shows errors

  • March 9, 2022
  • 1 reply
  • 345 views

Since I last updated Illustrator(in the past 2 months, including today), it is lagging with every stroke I try to move around and unite with other points, which I never experienced before and is very irritating because it takes such a long time to finally make my work the way I want it. Also, it is lagging when I have a couple of things that I worked on and I try to copy-paste them on another new file, it creates unnecessary selections that stays on the page and it all becomes black and I can't do anything about it but to close my previous work and work with just a single page. Not to mention that I had lost lost many times a half a day worth of work because is was just frozen all of a sudden, I didn't always saved my work on Drive.

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Correct answer Laura Coyle.

I'm sorry Illustrator is behaving strangely, I know it's frustrating. Check out this link:

https://community.adobe.com/t5/illustrator-discussions/resolve-slow-performance-and-unexpected-behaviors-in-illustrator/td-p/11561981

It has a lot of tips you can use for troubleshooting issues. Once you've gone through the steps, if you can't get it resolved you can post here with more information about your system, what you tried, and get further help.

1 reply

Laura Coyle.
Community Expert
Laura Coyle.Community ExpertCorrect answer
Community Expert
March 11, 2022

I'm sorry Illustrator is behaving strangely, I know it's frustrating. Check out this link:

https://community.adobe.com/t5/illustrator-discussions/resolve-slow-performance-and-unexpected-behaviors-in-illustrator/td-p/11561981

It has a lot of tips you can use for troubleshooting issues. Once you've gone through the steps, if you can't get it resolved you can post here with more information about your system, what you tried, and get further help.

Alexandra_Szabo2397
Participant
April 7, 2022

Thank you so much for your answer! I followed the steps above and restarted Illustrator. Now, I think it works just fine, runs smooth.