Since upgrade to Mac OS Catalina, Illustrator CS6 not working

Forum|Forum|6 years ago
October 14, 2019
4 replies
5900 views

Hi I have hust upgraded my mac to Mac OS Catalina, however upon trying to open illustrator CS, it will no longer work. I have this both of my machines. Although i also have Adone CC 2019, i need access to the CS6 version on my other machine. Please help or advise what i need to do to get it working again.

I click the application and it comes up with a message saying 'Adobe Illustrator was unable to identify the cause fo the crash. Attemp to lanch Illustrator again Yes or No or More Info.' If i click yes it comes up wiht the same message again and if No it just closes. More info goes to a webpage about Safe Mode, (https://helpx.adobe.com/illustrator/using/safe-mode-illustrator-diagnostic-startup-tests.html) which again doesn't work. I cannot load it in safe mode either.

No other messages.

Any ideas please asap would be greatful.

Performance

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Srishti Bali

Legend

Hi Graham,

As everyone else on this thread mentioned, CS6 is definitely not compatible with Catalina or anything later than MAC v10.9 (Older versions of Adobe Illustrator system requirements ). Please refer to this similar discussion for more details: WARNING! InDesign CS6 and Earlier Are Incompatible with macOS Catalina

Regards,

Srishti

assause

Community Expert

CS6 is guaranteed to run on OS up to 10.9 version.
The operation is not guaranteed after the 10.10 version.
Since it became 10.15 version and 32-bit operation disappeared, all versions below CC 2018 can not be started.