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Participant
November 19, 2020
Answered

Sistema operativo insuficiente para Adobe

  • November 19, 2020
  • 2 replies
  • 357 views

Hola a todo el mundo!

 

Acabod e comprar Adobe Illustrator y, por lo que se ve, mi sistema operativo de Mac no es suficiente para poder instalarlo. Qué puedo hacer? No se pueden conseguir versiones anterioreres aunque no sea por suscripción? Tan sólo necesito hacer unos trazos en vectorial!!

 

Muchas gracias, 

 

Jesús del Rey

This topic has been closed for replies.
Correct answer Ashutosh_Mishra

Hi there,

 

Sorry to hear about this. As per Adobe's software support policy. Only current & previous major release versions are supported by Adobe. I'd recommend upgrading your machine as per the system requirements of the Adobe Illustrator. Hope it helps.

 

Regards,

Ashutosh

2 replies

Ashutosh_Mishra
Ashutosh_MishraCorrect answer
Inspiring
November 22, 2020

Hi there,

 

Sorry to hear about this. As per Adobe's software support policy. Only current & previous major release versions are supported by Adobe. I'd recommend upgrading your machine as per the system requirements of the Adobe Illustrator. Hope it helps.

 

Regards,

Ashutosh

Monika Gause
Community Expert
Community Expert
November 20, 2020

Please contact Customer Care. They are the only ones who might be able to helpyou.

https://helpx.adobe.com/contact.html

Participant
November 20, 2020

Thank you very much! I knew that contact link but I do not find a way to write them or speak with an agent. I keep trying! Thak you very much!! 🙂

Monika Gause
Community Expert
Community Expert
November 20, 2020

Please log into your Adobe ID.

Then at the bottom right of the page there is the chat.