Slow loading of Fonts - Illustrator 2024 on macOS Ventura 13.6.9

Forum|Forum|1 year ago
August 27, 2024
2 replies
791 views

Font selection is an absolute disaster !

[renamed by mod]

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Anshul_Saini

Community Manager

Hi @Peter Carr,

I’m sorry to hear that you’re having such a frustrating experience with font selection. I completely understand how disruptive this can be when you’re trying to work efficiently.

Could you share a bit more about the issues you’re encountering? Is it taking too long to find the right font, or are there problems with the font menu itself? The more details we have, the better we can assist you in finding a solution. Also, please confirm the OS & Ai version.

Looking forward to your response so we can help make your experience smoother.

Best regards,

Anshul Saini

P

Peter CarrAuthor

Inspiring

Hi Anshul

Ai 2024 & Ventura 13.6.9

When attempting to select additional fonts from the 'Find More' tab, only a few load initially in the drop-down menu. As I scroll further down the list, the new fonts don't appear, requiring me to scroll down and then back up again, I then sit and wait and wait and wait. The drop-down menu is also very small, especially on 27" screens. After eventually finding and selecting a suitable font, if I want to continue searching for other options, I have to return to the 'Find More' tab and manually locate where I left off. The system doesn't stay on the last font I selected, so I have to remember and search for it each time.

Anubhav M

Community Manager

Hello @Peter Carr,

Thanks for sharing the details. Would you mind confirming if you have a 3rd party font manager installed? If yes, kindly try disabling it to check if it helps. Also, try validating the fonts currently installed on your system (https://adobe.ly/3Mjnvln) and share your observations.

Looking forward to hearing from you.

Thanks,

Anubhav