Slow performance when zooming Illustrator on Windows

4 replies
174 views
Translate

In Illustrator when zooming in using the ctrl Mouse scroll zoom Illustrator becomes super laggy and clunky (even if there is a simple shape on the artboard), I think I may have found the issue being my resolution and refresh rate?

Does anyone know if there is a way around this to make zooming smoother?

My PC info is below.

Monitor: Pro Art 2050 x 1440 at 100hz

GPU: NVIDIA GeForce RTX 3060 (12 GB)
CPU: AMD Ryzen 5 3600 6-Core Processor 3.60 GHz
Installed RAM: 16.0 GB

Thank You!

Anubhav M

Community Manager

Hello @Damo90

I’m sorry to hear about your experience. I hope Monika’s suggestions helped resolve the problem. If not, try installing/reinstalling the companion app/drivers for your mouse and performing a clean reinstallation of the GPU(s) drivers (Intel / NVIDIA / AMD) and setting the Graphics Preference to High-Performance for Illustrator (https://www.amd.com/en/resources/support-articles/faqs/GPU-110.html) and check if it helps.

Looking forward to hearing from you.
Anubhav

Translate