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A
Antonio276388769qzk
Participant
March 28, 2023
Question

Slow saving in Illustrator 27.4!

  • March 28, 2023
  • 3 replies
  • 2622 views

This new version is full of bugs, saving now takes forever.. especially if you're saving in PDF

 

Ram memory are untable using illustrator, I really dont get it how you can make a program worst for professionals.

 

 

    This topic has been closed for replies.

    3 replies

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    April 16, 2023

    @RegenaDaun555 

     

    your message is close to spam which will get you banned. but i thought your animation was pretty cool, so i left it.

     

    but don't post more messages that serve no purpose.

    Srishti Bali
    Community Manager
    Srishti BaliCommunity Manager
    Community Manager
    March 29, 2023

    Hi @Antonio276388769qzk 

     

    I apologize for the inconvenience you've experienced. I can understand how frustrating it can be to wait for a file to save. In order to assist you more effectively, I would appreciate it if you could provide me with some additional information.

     

    • Can you please tell me when you first noticed this problem? Also, have you observed similar behavior with the previous version of Illustrator, or has this started happening only after the latest update? I would like to inform you that our product team is currently investigating a similar issue that was reported with the 27.3.1 release.
    • Could you please confirm if the same issue is happening with multiple files or just one particular file?
    • Can you also confirm the location  (Network Drive/ System HDD/ Shared Folder on System/ External HDD) where the files are being saved?

     

    Looking forward to your response!

     

    Regards,

    Srishti

    R
    RV999
    Participating Frequently
    May 17, 2023

    Hi @Srishti Bali I have the same, it only started  a couple of weeks ago with a VERY slow start  of the program itself (more than 30 sec) and very slow saving to cloud. The same files before were saved in 2-3 sec now take 10-15sec,

    I am updating to 27.5 hoping this will fix the slowness

    A
    Antonio276388769qzkAuthor
    Participant
    March 28, 2023

    I work from the office on Imac and from home on windows 11 and I'm having the same bugs!! just horrible

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