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Jacinto Dedios
Jacinto Dedios
Participant
April 11, 2025
Question

Smart Guide

  • April 11, 2025
  • 2 replies
  • 403 views

Hey guys,

Since Adobe updated Illustrator to version 29.4, Smart Guides no longer work properly. I don't know if anyone else is having the same problem. My computer isn't the problem because it's new and works fine. I need help to fix this problem. Does anyone have any suggestions?

2 replies

S
seanstoptalking
Participant
June 2, 2025

I am having issues with smart guides rotating with errors. I select a line, press shift to rotate, and it instantly rotates it to 0.29 degrees, with all the other angles having that same issue (90.29, 180.29, etc). It is making all my straight lines crooked. When turning off smart guides, this goes away, but it just makes everything more difficult. The image shows a line I am trying to rotate, and as soon as I select it and start rotating, it just shifts 0.29 degrees automatically. 

Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
June 2, 2025

Hi @seanstoptalking,


Could you please provide a few more details to help me better understand the issue? Specifically:

  • The version of your operating system and Adobe Illustrator
  • Whether you're using a pen, tablet, or another input device
  • A screenshot of your Smart Guides settings
  • A short screen recording showing your workflow and the issue in action

This information will help me assist you more effectively.


Looking forward to your response!

Anubhav

_scott__
_scott__
Legend
April 12, 2025

Can you explain the problem you are experiencing? If for no other reason, to verify other users are seeing the same issue. "No longer work properly" isn't very descriptive.

Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
April 14, 2025

Hello @Jacinto Dedios,

Could you share more details of your workflow, including a screen recording of the problem (https://adobe.ly/4cvx8JT), as Scott suggested, so we can better assist you?

Looking forward to hearing from you.

 

Anubhav

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