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Known Participant
October 27, 2019
Question

Smart Object not opening in Illustrator

  • October 27, 2019
  • 2 replies
  • 334 views

Hi guys,

 

I recently updated my Photoshop and Illustrator to CC 2019 and Mac to Catalina.

When I copy paste a Smart Object from Illustrator to Photoshop and double click the layer so that it can open on Illustrator to edit it i'm getting:

"

This item isn’t directly editable in Photoshop, but it can be placed in a document. To place the item, drag it into an open document."

 

Illustrator is telling me "To use CC Libraries, you need to be logged into your CC acount" in the Libraries Panel, so it's not loading the Smart Objects, and in Photoshop the Libraries Panel aren't showing any Smart Object after i updated my system as well.

 

Any idea how to fix this?

 

Thanks

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    2 replies

    Monika Gause
    Community Expert
    Community Expert
    October 28, 2019

    You might have run into incompatibilities.

    There is an updated version available in Prerelease, and you can try if it works better. But also the issue can be Photoshop related. So you might want to ask over in that forum.

    If you want the Prerelease version, you need to apply for Prerelease. Or wait until it gets rolled out.

    www.adobeprerelease.com

    Known Participant
    October 28, 2019

    Hello, any feedback?