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Question

Solid black box over procreate PDF image in illustrator

Forum|Forum|5 years ago
December 16, 2020
3 replies
3277 views

I'm working with a graphic designer on a project for my brand and they sent me a vector PDF image that was created in procreate. I have no issues viewing the image in Adobe Acrobat, however when I open the PDF in illustrator it is completely black. See the attached image.

Has anyone encountered this before? Any help would be appreciated.

This topic has been closed for replies.

Regunathan PL

Participating Frequently

https://www.autotracer.org/

Think this can convert your needs ! @AMD. @Monika Gause @Doug A Roberts

Monika Gause

Community Expert

This also can't make sense out of a black rectangle.

The only thing that really helps here is educate this graphic designer who thinks that Procreate is a good choice for making a logo.

Regunathan PL

Participating Frequently

Haaa I Agree!

Monika Gause

Community Expert

Procreate doesn't export vector artwork.

A

AMD.Author

Participating Frequently

Thank you, Monika! It was a actually a vector file that they saved as a PDF (sorry, I may have worded that incorrectly in my original post).

Not sure if these particular files had a bug or not because I haven't had any issues in the past with PDFs that were sent to me. And all of those illustrations were designed in procreate as well.

Thanks again!

Doug A Roberts

Community Expert

Procreate creates raster images, so what created the vector file that ended up in the PDF? Was there some conversion involved?

Or is this just a raster image stored in a PDF?

Regunathan PL

Participating Frequently

Illustrator won't convert PDFs try asking for an SVG file from the designer you are working with
Even if the illustrator converts the pdf it won't be as an edited conversion it can be seen as an image file in illustrator

try asking fot SVG ot ESP file !

A

AMD.Author

Participating Frequently

Thank you, I'll definitely do that!

It was weird because illustrator let me open the first PDF they sent and I was able to complete one label design, but after that is when illustrator started giving me 'the file could not be opened' pop-ups.

Thank you again!

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