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marjolynn111
marjolynn111
Inspiring
Mar 7, 2019 12:31 AM UTC
Answered

Some features not accessible

Hi all

I am very new to Adobe illustrator and working my way through tutorials and Youtube videos.  I found one which I would like to practice using the polar grid.  I found it in advanced setting, however when I select it there is no response, it seems to be stuck on line draw only despite clicking escape and selecting again.  I get the same response with the spiral tool, none  I have searched the web and FAQ and cannot find a solution.  Is it a setting option?   TIA

Marjolyn

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    marjolynn111
    marjolynn111Correct answer
    Inspiring
    Mar 7, 2019 1:51 AM UTC

    Yay, I got it to work .... I changed the option from Essentials to Essentials Classic and it let me draw a grid.   Thank you everyone who helped me to resolve this.   Frustration is the best teacher!!

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    13 replies

    marjolynn111
    marjolynn111AuthorCorrect answer
    Inspiring
    Mar 7, 2019 1:51 AM UTC

    Yay, I got it to work .... I changed the option from Essentials to Essentials Classic and it let me draw a grid.   Thank you everyone who helped me to resolve this.   Frustration is the best teacher!!

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    Michael Bullo
    Community Expert
    Michael BulloCommunity Expert
    Community Expert
    Mar 7, 2019 1:59 AM UTC

    What a crazy solution. That's great you got it working.

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    marjolynn111
    marjolynn111Author
    Inspiring
    Mar 7, 2019 2:12 AM UTC

    I don't know enough about Adobe yet but it did cross my mind that I needed to revert to classic, I wonder why its not available under the Essentials mode?   Anyway, I am sure the more I learn it might make sense one day.    Thank you again. 

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    mjbelt
    Participating Frequently
    Mar 7, 2019 1:24 AM UTC

    Try out this tutorial, scroll down to see steps to using polar-grid tool:)

    How to draw simple lines and shapes in Illustrator

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    marjolynn111
    marjolynn111Author
    Inspiring
    Mar 7, 2019 1:29 AM UTC

    Thanks for your reply, nope, I just lines, I am using an apple magic mouse, I can select the polar grid but nothing appears on the page, only a line.   I am sure its probably something 'stupid' I am doing but its very frustrating. 

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    Michael Bullo
    Community Expert
    Michael BulloCommunity Expert
    Community Expert
    Mar 7, 2019 1:21 AM UTC

    Could it be that you are using the Basic and not the Advanced version of the Toolbar which is hiding the tools you are looking for? If so, click on the three dots at the bottom of the Toolbar and from the menu in the upper right choose Advanced.

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      marjolynn111
      marjolynn111Author
      Inspiring
      Mar 7, 2019 1:25 AM UTC

      Same setting, thanks for showing this to me though

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      Michael Bullo
      Community Expert
      Michael BulloCommunity Expert
      Community Expert
      Mar 7, 2019 1:28 AM UTC

      Are you just having problems with these tools or can you not even select them from the Toolbar?

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      Monika Gause
      Community Expert
      Monika GauseCommunity Expert
      Community Expert
      Mar 7, 2019 12:33 AM UTC

      There's no setting that should keep you from using the polar grid tool.

      Can you please try and create a new document and then try if it works?

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      marjolynn111
      marjolynn111Author
      Inspiring
      Mar 7, 2019 12:37 AM UTC

      Thanks Monika,  I created a new document and still nothing, stuck on straight line mode.  I am using an IMAC Sierra 10.12.6, with a logitech keyboard which has apple commands, could it be hardware?  

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