"Some names of files being saved will be truncated..." error when saving a PNG in Save for Web
- April 28, 2025
- 1 reply
- 186 views
When saving a PNG with 34 characters in the file name to an iCloud Drive folder in Adobe Illustrator 29.5's Export > Save for Web (Legacy), I receive an error that reads:
"Some names of the files being saved will be truncated to 31 characters for compatibility with Macintosh browsers. To change your filename compatibility options, click the Optimize pop-up menu, choose Edit Output Settings, and select Saving Files. [Cancel] [OK]"
Clicking OK saves the file, with the name truncated. Happens every time, with multiple files whose file name exceeds 31 characters. macOS 15.4.1, M1 Pro MacBook Pro, 32GB RAM
There is no "Optimize" pop-up menu with options for "Edit Output Settings" or "Saving Files."
It appears this [truncation] function was imported from Photoshop's save for web code, without the dependent options to disable it, which are referenced in the error message.
Adobe Technical Support was too frustrating to deal with, so I am turning here in hopes that someone internal to Adobe might file this bug report.
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