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_bernard_
_bernard_
Inspiring
October 9, 2017
Answered

Spacebar+Cmd zoom not working

  • October 9, 2017
  • 2 replies
  • 27301 views

... on neither Illustrator not Photoshop. Both up to date, running on current version of High Sierra.

?

    This topic has been closed for replies.
    Correct answer _bernard_

    Yes I use  spacebar shortcuts often my self,  so can relate to this be a major annoyance.

    You may want to downgrade your OS.

    http://www.macworld.co.uk/how-to/mac-software/how-remove-macos-high-sierra-downgrade-el-capitan-3581872/

    other issues you can expect:

    Known issues - Running Illustrator CC on macOS 10.13 High Sierra

    Try  Command E to toggle off GPU preview, that has been really causing trouble on newer and older machines especially.


    Restarted: first tried PS (nothing else open) and all fine. Shut PS down, opened AI and all good. No idea what the conflict was but – for now – everything seems fine again. Perhaps a good old Windows-like restart was all that was needed.

    Thanks everyone for your inputs, much appreciated.

    2 replies

    Mike_Gondek10189183
    Community Expert
    Mike_Gondek10189183Community Expert
    Community Expert
    October 9, 2017

    Hi Bernard,

    Check to see if High Sierra added/enabled any new keyboard shortcuts that use the spacebar. You will need to check them all  especially ones that would do something hard to notice, and this one:

    Did this immediately start after upgrading to High Sierra? Did you install anything like MacKeeper, Clean My Mac?

    _bernard_
    _bernard_Author
    Inspiring
    October 9, 2017

    Negative: no other keyboard conflicts with the OS (at least none selected in the Keyboard/Input Sources dialog box).

    I don't think the issue occurred immediately after installing (upgrading to) High Sierra (I must've used those shortcuts between first getting HS and today), but likely since the High Sierra supplemental update (10.13).

    Unfortunately quick zooming and dragging (Spacebar) are such integral functions of both Illustrator and Photoshop that this is a massive tax to efficient working.

    (I've tried resetting my Illustrator prefs: no change in behaviour).

    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    October 9, 2017

    Several issues with High Sierra, maybe this is just one of them.

    _bernard_
    _bernard_Author
    Inspiring
    October 9, 2017

    Can somebody from Adobe confirm this?

    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    October 9, 2017

    The issues? There you are: Known issues - Running Illustrator CC on macOS 10.13 High Sierra

    Cmd+Spacebar? Probably not. At the moment it's not advised to install HighSierra when you want to run Illustrator. So not too many people have done it.

    That said: There are known keystroke issues with Chrome and its plugins as well as with a couple of other applications. Most of them have something to do with online activities, such as Teamviewer, banking apps or Microsoft Entourage. You might want to turn off everything else and then launch only Illustrator and try again.

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