Skip to main content
Joel Crump
Participant
October 6, 2022
Question

Spacebar for hand tool doesn't work when Nord Pass is running.

  • October 6, 2022
  • 1 reply
  • 429 views

I've had repeating issues of not being able to use the spacebar as a shortcut for the handtool when Nord Pass app is running. I'm not sure if this is an Adobe issue or Nord so am posting it to both. 
So far I've experienced it in Illustrator and InDesign, I haven't tried any others all apps and OSX are up to date. 

This topic has been closed for replies.

1 reply

Nancy OShea
Community Expert
Community Expert
October 7, 2022

[Moderator moved from Using the Community forums to Illustrator.]

What's a Nord Pass?  I've never heard of it.

 

Make sure your computer meets the minimum CPU & GPU requirements. Most Creative Cloud apps work on:

  • Windows 11 (64-bit), Windows 10 versions 21H2, 21H1, 20H2, 2004, and 1909 (LTSB branches are not supported;)
  • macOS 12 (Monterey), macOS 11 (Big Sur), macOS 10.16 or 10.15 (Catalina).

https://helpx.adobe.com/creative-cloud/system-requirements.html

Nancy O'Shea— Product User & Community Expert
Joel Crump
Participant
October 7, 2022

Everything including OSX is up to date and there's plenty of resources, Nord Pass is a password manager made by Nord Security. It only happens intermitantly and I just restart Nord Pass each time and it works again (I can leave Illustrator open). So maybe Nord Pass is the culprit here. 

Monika Gause
Community Expert
Community Expert
October 7, 2022

Just one more to add to the list of applications that steal key press events.