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Participant
January 24, 2020
Answered

Spacebar not working as quick hand tool on MAC – Adobe Illustrator

  • January 24, 2020
  • 70 replies
  • 257214 views

I have the latest Illustator and Photoshop version and in both of them the spacebar ain't working as quick hand tool on Mac.

Correct answer André Luis380474995cdr

Guys, i fixed this today just Disable the Full Keyboard Acces on Accessibility settings;

70 replies

Participating Frequently
December 4, 2023

After 2+ years of this issue, someone recommended putting the computer to sleep. It worked for me and it doesn't require a restart! I hope it works for you too!

 

How to:

Go to the apple in the menu bar. 

Put the computer to sleep.

Wake it back up and it should work again.

Participant
December 4, 2023

@ adobe.. any news?/ extreamly frustrating.. I've updated PS and it happens just as much..

I've tried the MS close trick but nope.. 

anyone figure this out?? I haven't ran into this issue in Ai but hourly in PS..

 

Participating Frequently
December 4, 2023

Restarting whenever this happens has been my only reliable fix.

Participating Frequently
December 4, 2023

Have you tried putting your computer to sleep? After 2+ years of trying to figure this out outting it to sleep is the only thing that was worked work me.  Saves way more time than the dredded restart.

Participant
November 28, 2023

Ful Keyboard Access has to be off. They are so smart with the new implementations...

Participating Frequently
November 17, 2023

It's weird that this has been a known issue for years yet Adobe has never fixed it.

 

Meanwhile I can use the space bar on Figma to do the same thing just fine.

Monika Gause
Community Expert
Community Expert
November 17, 2023

@dmnyc  schrieb:

It's weird that this has been a known issue for years yet Adobe has never fixed it.

 


 

Just turn off whatever is intercepting the keystrokes and complain to that manufacturer for programming so lazy that it disturbs other applications.

Participating Frequently
November 17, 2023

@Monika Gause Thank you but, why do you assume mosty of us haven't tried that yet. We come here as a last resport after we have no results from diagnosis and trouble shooting. What would be nice is if there was an actual answer for this rather than people being negative. If you aren't experencing this distuptive issue then you won't understand.

Participant
November 6, 2023

I tried all of these suggestions and none of it works for me. I still can't use my spacebar shortcut on adobe programs.

Monika Gause
Community Expert
Community Expert
November 6, 2023
quote

I tried all of these suggestions and none of it works for me. I still can't use my spacebar shortcut on adobe programs.


By @Jason31475948sgn7

 

Which suggestions?

THere is most probably some third party app interfering - so did you shut them all down?

nhat thanhh99376
Participant
October 25, 2023

I was using Chrome when also using Illustrator, the other times it worked again when I restarted the computer but not today.

I tried all the method. Chrome extensions, keyboard preferences services, etc.. but nothing works. Surprisingly, I checked all the tab and I ve read that people got problem with Outlook app but I only got a Chrome tab that opened Outlook mail. I closed and the hand tool and zoom worked again. 

 

Try this also if you run into this matter again! THANKS everyone!

stevenb39501585
Participant
October 19, 2023

Having Safari open also is disabling the Spacebar/Hand also for both Illustrator and Indesign 

Participating Frequently
August 2, 2023

When I turned Safari off the problem was solved. Good luck!

Participant
July 25, 2023

The problem was fixed when I closed Safari.

Participating Frequently
July 20, 2023

Hi, Adobe please fix this issue, is there a way to fix this issue? Having to restart my computer to get my hand tool (spacebar) and Zoom quick keys is extremely disruptive to my workflow. This happens regularly and iu do not have th eoption to turn off my Outlook because I need it open at al times. And I often use Excel while using Illustrator. This is a regular problem for me multime times per day, it's becoming very fristrating and wasting a lot of time for me to have to restart and reopen all the programs I use just because Illustrator decides to let other programs hijack my spacebar.

Monika Gause
Community Expert
Community Expert
July 20, 2023

Maybe you want to complain to the other software companies that their software is intrusive and ruins your workflow?

Participating Frequently
July 20, 2023

Good suggestion and I will do that! Adobe is it possible for you to work it out with other softwear companies to figure out a way to fix this persistant problem of hot key hijacking? Or any other possible ways to fix this without having to restart? Evem after closing all programs and restarting Illustrator Spacebar and Zoom hot keys do not function and hard restart is required. Any other recommemdations?