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A
Ale_Best_Friends
Participant
November 20, 2024
Answered

Specs for installing

  • November 20, 2024
  • 1 reply
  • 246 views

Hello. So, I had to purchase an Adobe license to use Illustrator for school. My problem now is that I cant download the program as it seems that my laptop does not meet the necessary specs to run it. Now, I checekd my specs and I can't see whats lacking, so it would be of great help if someone could help me identify the problem here. Thanks in advance 🙂

Intel(R) Core(TM) i7-6820HQ CPU @ 2.70GHz 2.71 GHz

Geïnstalleerd RAM-geheugen 16,0 GB (15,8 GB beschikbaar)

Apparaat-id 34E76C35-700D-4849-882B-512ECFBDF7C8 Product-id 00330-51014-27339-AAOEM

Type systeem 64-bits besturingssysteem, x64-processor 

NVIDIA Quadro M1000M

This topic has been closed for replies.
Correct answer Ale_Best_Friends

Heyy, I solved it. It was the browser for some reason. I just changed browsers and I was able to download it.

 

Thanks for wanting to help 😄

1 reply

Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
November 21, 2024

Hello @Ale_Best_Friends,

I'm sorry to hear about your experience. Would you mind sharing more details, like the OS version and a screenshot of the error mesage, so I can better assist you?

Looking forward to hearing from you.

 

Anubhav

    A
    Ale_Best_FriendsAuthorCorrect answer
    Participant
    November 21, 2024

    Heyy, I solved it. It was the browser for some reason. I just changed browsers and I was able to download it.

     

    Thanks for wanting to help 😄

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