Skip to main content
K
katherineboroski
Participating Frequently
January 25, 2025
Question

Stroke on live text on a curved path drops when exporting in latest illustrator release (29.2.1)

  • January 25, 2025
  • 4 replies
  • 1299 views

Since the latest update, my files are dropping the stroke when from type that is on a curved path. The elements function as expected initially, but after the file is closed, and then reopened, the stroke drops on export. Doesn't matter which export method used, the result is the same. Happens with all fonts.

 

(Apologies for the audio. I tried to include narration, but clearly failed. So, skip the first 20 secs.)

 

I am using Illustrator 29.2.1 on an ASUS ROG laptop running Windows 11 pro.

 

NOTE: I attempted to submit bug via UserVoice but it will not let me post there for some reason. 

4 replies

Ton Frederiks
Community Expert
Ton FrederiksCommunity Expert
Community Expert
March 2, 2025

Katherine, I see the problem in your example file, but cannot replicate it with new artwork.

Currently using 29.3.1 on a Mac.

 

K
katherineboroskiAuthor
Participating Frequently
March 2, 2025

I finally figured out why this was happening on some files of mine and not others. If the curved path is ROTATED at all, it exports fine. But if the curved path is NOT ROTATED it drops. See new screen record and sample file attached.

K
katherineboroskiAuthor
Participating Frequently
March 2, 2025

Oops, looks like my sample file didn't attach. It is attached here for real this time. 

Monika Gause
Community Expert
Monika GauseCommunity Expert
Community Expert
March 2, 2025

Please change the file extension from AI to PDF. Then you should be able to attach it here.

Kurt Gold
Community Expert
Kurt GoldCommunity Expert
Community Expert
January 26, 2025

Can you share a sample Illustrator file?

Ton Frederiks
Community Expert
Ton FrederiksCommunity Expert
Community Expert
January 25, 2025

Katherine, I tried to replicate your problem, but I could not. I am using a Mac, that may make a difference.

For UserVoice, you need to create a separate account, you cannot use your Adobe ID there unfortunately.

K
katherineboroskiAuthor
Participating Frequently
January 25, 2025

I did create a new account. Not sure why it won't let me post. 🤷‍♀️

Ton Frederiks
Community Expert
Ton FrederiksCommunity Expert
Community Expert
January 26, 2025

There are some things to try, restart your machine, reset preferences (after making a backup of them).

https://helpx.adobe.com/illustrator/using/setting-preferences.html

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices