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Khairil317894335whn
Participant
August 21, 2023
Question

stuck opening new document

  • August 21, 2023
  • 1 reply
  • 284 views

While doing design and i had to make another new artboard. I open the new documents and it just stuck there. I can move around and the mouse pointer seems to work, basically it just wont let me make a new document. Can anybody help?

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    1 reply

    Ton Frederiks
    Community Expert
    Ton FrederiksCommunity Expert
    Community Expert
    August 21, 2023

    Try first if restarting your machine helps.

    If not, try resetting prefs:

    https://helpx.adobe.com/illustrator/using/setting-preferences.html

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