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Participant
January 10, 2024
Question

Suddenly Can't Open 2024??

  • January 10, 2024
  • 1 reply
  • 1031 views

This is wack, I got back from the holidays and have a ton of projects to catch up on. Adobe Illustrator is refusing to open! I had a similar issue with InDesign, which I was able to fix by resetting the preferences. But for Illustrator, I made sure my Mac is updated, reset the preferences, and did a clean install. It's STILL not opening. This is atrocious, I have huge deadlines coming up!!!

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1 reply

michelew83603738
Community Expert
Community Expert
January 10, 2024

When you re-installed, did you use the Cleaner Tool in between? I would try that.