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chase0D45
Participant
July 24, 2022
Answered

suddenly unable to transfer from Adobe draw to desktop ap.

  • July 24, 2022
  • 2 replies
  • 493 views

Just updated both aps, logged in and out of both programs, restarted Ipad and computer, etc after following response to others with this problem.  Just saw another thread where an Adobe rep mentioned that a problem with Amazon Web Services was to blame, that is fine but what workaround is available to get vector art from my Ipad to computer right now? (closest I've figured out is saving as an image, emailing to myself, and trying to image trace in AI which isn't acceptable quality. I have unfortunately built my workflow around transferring drawings from Ipad Adobe Draw to Desktop AI if this isn't something I can rely on then I am in a panic because I will not be using Adobe anymore.

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Correct answer Anshul_Saini

Hi @chase0D45,

 

Sorry for the trouble. As Monika mentioned, Adobe Draw is EOL now. To get your artwork in vector form, you will need to install the Adobe Fresco app first. It will automatically sync your Draw files which are synced to Creative Cloud, and then you can send them to Illustrator one by one.

 

Kindly update the discussion if you still need further assistance with it. We'd be happy to help.

 

Thanks & Regards,

Anshul Saini

2 replies

Anshul_Saini
Community Manager
Anshul_SainiCommunity ManagerCorrect answer
Community Manager
July 26, 2022

Hi @chase0D45,

 

Sorry for the trouble. As Monika mentioned, Adobe Draw is EOL now. To get your artwork in vector form, you will need to install the Adobe Fresco app first. It will automatically sync your Draw files which are synced to Creative Cloud, and then you can send them to Illustrator one by one.

 

Kindly update the discussion if you still need further assistance with it. We'd be happy to help.

 

Thanks & Regards,

Anshul Saini

C
chase0D45Author
Participant
July 27, 2022

Thank you so much for the reply! Somehow I missed the memo that Adobe Draw would be discontinued. I have downloaded Fresco and already had success moving my work over. 

    Anshul_Saini
    Community Manager
    Anshul_SainiCommunity Manager
    Community Manager
    August 5, 2022

    Glad to hear that, @chase0D45. Please feel free to reach out if you run into any other questions or issues in the future.

     

    We'd be happy to help.

     

    Regards,

    Anshul Saini

    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    July 24, 2022

    Adobe Draw is end of life.

    Please search in this forum how to proceed with your projects: https://community.adobe.com/t5/illustrator-draw/ct-p/ct-illustrator-draw?page=1&sort=latest_replies&filter=all&lang=all&tabid=discussions

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