Skip to main content
Hasan Ghanem
Known Participant
September 27, 2023
Answered

SVG Files Bugs

  • September 27, 2023
  • 1 reply
  • 761 views

Hi there

I'm using Adobe Illustrator 2023 on Windows 11, and I'm exporting several SVG files using Assest Export to do that.

When I want ot change the location of the files using copy or cut oreder it says "The action can't be completed becacause the folder or a file in it is open in another program" and it toke alot so I can change the direction of the file. I tried close the Illustrator + close all the folder and programes that are open and the Bug seems to have time period I have to wait for ore restart my device
Is there any thing I can do to provent this bug from happening?

This topic has been closed for replies.
Correct answer Anubhav M

ok. I will try to see what the cause of this error and I will share an update.

Thank you


Hello @Hasan Ghanem,

 

Thanks for reaching out. As suggested by Monika, it is possible that a different program is trying to access the file when you are trying to open it in Illustrator. To try and check if that is the case, would you mind trying to run Illustrator under Safe Mode (Windows / macOS) and let us know if it helps?

Looking forward to hearing from you.

 

Thanks,

Anubhav

1 reply

Monika Gause
Community Expert
Community Expert
September 27, 2023

Where are you trying to save the files? On your harddisk? On a server?

 

Hasan Ghanem
Known Participant
September 27, 2023

On my hard-disk, turns out that I can change the file location or etc. of the SVGs when I close the Illustrator and wait couple of minutes, but this a big issue since time is important.

Monika Gause
Community Expert
Community Expert
September 27, 2023

Do you have previews turned on in the Windows Explorer?