Skip to main content
Declan0872
Declan0872
Inspiring
Nov 29, 2017 1:47 PM UTC
Answered

Symbol Palette keeps popping up

Hi, Hope someone can help me with this problem: Whenever I draw a rectangle i Illustrator, the symbol palette pops up, and it keeps popping up even if I OK or Cancel. I really can't use Illustrator like this. Many thanks for any help. Marc

    This topic is closed to new replies. Start a new post to keep the conversation going.
    Monika Gause
    Monika GauseCorrect answer
    Community Expert
    Nov 30, 2017 3:38 PM UTC

    No, tried both of those, the dialog still pops up when I select something...


    Please contact Customer Care.

    They need to log into your computer to sort this out.

    Contact Customer Care

    View reply

    12 replies

    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    Nov 29, 2017 1:57 PM UTC

    Just so we can try and reproduce this:

    Which version, which system?

    What exactly are you doing step by step?

    Did it ever work as expected?

    Translate
    Declan0872
    Declan0872Author
    Inspiring
    Nov 29, 2017 2:37 PM UTC

    Hi Monika,

    I have the latest version of CC, running on Windows 10. I really can't do anything, when I fire up Illustrator, the palette pops up immediately when I try to draw a rectangle. Thanks for you help

    Translate
    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    Nov 29, 2017 3:49 PM UTC

    We're talking about this one?

    Translate
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices