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mikek53457459
Known Participant
September 9, 2025
Question

System Fonts Missing in Illustrator 29.8.1 Character Panel on Windows 11

  • September 9, 2025
  • 2 replies
  • 624 views

After todays update to illustrator 29.8.1 my system fonts no longer appear in the flyout character window?

what can I do to get this vital; feature back?

 

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2 replies

Participant
September 13, 2025

Facing the same problem & trying to roll back. I hope the bugs gets fixed ASAP.

Thanks @mikek53457459 

Anubhav M
Community Manager
Community Manager
September 9, 2025

Hello @mikek53457459,

I'm sorry to hear about your experience. Could you share more details, like the version of the OS installed and if Illustrator is not showing specific/all system fonts, so we can better assist you?


Also try the suggestions shared in this help article (https://adobe.ly/3JY3XEZ) and share your observations.

Looking forward to hearing from you.
Anubhav

mikek53457459
Known Participant
September 9, 2025

Hi, Im using Windows 11, I have reverted back to the previous version of Illustrator and can use the Character  panel again to use my fonts, In the updated version ( 29.8.1)  no system fonts at all were showing in the character panel

Abhishek Rao
Community Manager
Community Manager
September 9, 2025

Hi @mikek53457459,

 

Thanks for the update. Since rolling back worked for you, it does look like the problem is tied to Illustrator 29.8.1 on Windows 11. Could you try updating again and then reset the font cache using the steps(in the link) Anubhav shared earlier? It would also be very helpful if you could grab a screenshot of how the fonts appear in the previous version and then another one after updating for comparison. Please also confirm if this happens with all system fonts or just certain ones not showing up.

 

Looking forward to your update.

Abhishek