I received artwork from my client who used our template. artwork doesn't appear in the pdf but is visible in illustrator. When resaved still no artwork is visible in pdf but when reopened artwork is still there. Can you please tell me what happened
if you resave and open again, the settings are. back to unchecked.
You probably turned it on in Acrobat and saved the file.
This does change it in the PDF part of the file but when you open the PDF in Illustrator, the Illustrator part is used (Illustrator Editing Capabilities were checked when saving the file) and that Illustrator option cannot be changed by Acrobat.
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