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Hello @Erika244656837659,

Sorry to hear about this experience. I hope the suggestions shared by Monika and Ton helped resolve the problem. If not, kindly try changing the Leading setting under the Character Panel to Auto as suggested by Pixxxelschubser and share your observations with us.

You may also try resetting the Character Panel as well

Looking forward to your response.

Thanks,

Anubhav

Try to zoom out to 100% and increase the size of the th artboard and your text (box).

If I understand you right (but it is impossible to enlarge your image because of a forum issue):

fontsize = 6pt

line spacing = 2 pt

Why?

Try to set line spacing to higher value.

You are probably zoomed in at a few thousand percent?