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Participant
Nov 21, 2024 5:51 AM UTC
Question

Text box error while saving to lower version from 25 to other in Illustrator

When creating a file in the latest version and saving in lower versions or one lower version, all text boxes collapse to a single letter, but when reopened and edited, the size of the text box fixes itself.

 

Request to guide in what to be done to avoid these

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1 reply

Anubhav M
Community Manager
Community Manager
Nov 21, 2024 11:10 AM UTC

Hello @M271609210gty,

I'm sorry to hear about your experience. Would you mind sharing more details, like the exact version of the OS/Illustrator, a screen recording of your workflow, and a link to a sample file after uploading to a file sharing service, so I can better assist you?

Looking forward to hearing from you.

 

Anubhav

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