Text Not Editable and Copied Objects Disappearing in Adobe Illustrator

The situation brings up a number of questions. How was the file containing the corrupted type elements saved? Was it saved locally on the computer's hard disc or saved direct to a cloud-based location?

Was the file created and edited on only one computer or was it edited on two or more systems? What kind of fonts are being used in the document?

You said that when you create new type elements that they were working correctly. Were these new elements created in the same file as the ones that are not editable? If so then I don’t think that this is an issue of Show/Hide edges as has been suggested. That command works for the entirety of an open document.

Has this problem happened in just a single file or in any and all files that you’ve worked on? If it is just a single file then that file could have become corrupt. If you have an earlier version of the file backed up somewhere you might want to go back to that version and bring it up to date and use it going forward (assuming that the problem is not happening in that file). If the problem is happening globally with all files then it could be the result of program wide corruption. In which case deleting your Illustrator preferences might help. This process restores the program to its defaults. Hopefully it will put all to right.

To delete preferences:

For Macintosh Users: The User Library folder in which Illustrator’s preferences are stored is hidden by default on most Macintoshes. To access it make sure that Illustrator is closed and click on the desktop to launch a Finder Window (Command-N).With this window in column view follow the path User>Home folder (it’s the folder with an icon that looks like a house—it may have the user’s name rather than “Home”) and click on the Home folder. With the Option Key pressed choose Library from the Finder Go Menu. “Library” will now appear within the Home folder. Within the Library folder find the folder called Preferences and within it find the folder called “Adobe Illustrator <Version #> Settings” (earlier versions of Illustrator might just say “Adobe Illustrator”) and the file called “com.adobe.Illustrator.plist” and delete both that folder and that file. When Illustrator is next launched it will create new preference files and the program will be restored to its defaults.

For Windows Users: You can try the quick way of resetting on a PC which is to hold down Ctrl + Alt + Shift when launching Illustrator and respond affirmatively when asked if you want to reset. There have been some recent reports that the window asking if you want to reset is not popping up but that the prefs are being reset anyway. If this works great but if it doesn’t you may have to manually delete them.

To do so:

On Windows 7 and above the preference files are hidden. To find them go to the Control Panel and open Folder Options and then click the View tab. Then select “Show hidden files and folders” or “Show hidden files, folders or drive options” in Advanced Settings. Then delete (or rename) the folder at the end of this path: C:\Users\[User Name]\AppData\Roaming\Adobe\Adobe Illustrator [version number]\ Settings\<Language>. Make sure that Illustrator is closed when you do this. When you relaunch the program it will create  new preference files and the program will be at its default settings.

The advantage of manually deleting preference files is that after you’ve reset up the program (make sure that no document window is open) to your liking, you can create copies of your personalized “mint” preference files (make sure that you quit the program before copying them—that finalizes your customization) and use them in the future to replace any corrupt versions you may need to delete.

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