The ability to disable AIRobin in Illustrator is now a necessity. Insane memory usage in background.

Question

I have never used the new ai tools available in Illustrator. However, in the background, they now eat up more ram than the program itself.

In an era where there is a massive, expensive, ram shortage, users can not endlessly add more ram to their workstations just to feed features that we are not utilizing. I currently have 32 GB on my workstation. I have never had this issue before.

Please allow users to disable this feature or at the very least, cut off any background processes if these tools are not actively being used.

dunnwithdesgn036_0-1767031051977.png

dunnwithdesgn036_1-1767031065748.png

Abhishek Rao · Answer

Hi @dunnwithdes!gn036,

Thanks for sharing this. I understand how concerning it is to see such high memory usage. To clarify, AIRobin is a background component used by Illustrator for Background Save and Background Export, which is why it can run even when you're not actively using AI features. You can read more about it here:
https://adobe.ly/4phRbjN

As a first step, please completely close Illustrator and restart your machine, then check if the memory usage comes down. If it doesn't, try manually resetting Illustrator preferences using the steps here: https://adobe.ly/3N7To3P. You can also follow this short video for a manual reset:
https://adobe.ly/4qsHmAi

If the issue still persists, please try removing Illustrator using the Creative Cloud Cleaner Tool and then reinstalling it via the Creative Cloud desktop app:
https://adobe.ly/49y4rMs

Please let me know how it goes after you've tested these steps.

Abhishek

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