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johnf95469519
Participant
April 12, 2017
Answered

The extension cannot be installed...

  • April 12, 2017
  • 2 replies
  • 1014 views

Yet another one of these posts.

Hello guys, I recently got a Roland GX-24 and I am having difficulties installing the FinalCutStudio Plug In.

When I try installing the .zxp file via Adobe Extension Manager I get a message saying :

The extension can not be installed, it requires illustrator version in range of inclusively between 16.0 and 17.9

Im running the following:

MacBook Pro (13-inch, 2016, Two Thunderbolt 3 ports) 2 GHz Intel Core i5 Mac OS Sierra

Adobe Extension Manager CC

Adobe Illustrator CS6 Extended version 16.0.0

I cant figure this one out.

Thank you!

    This topic has been closed for replies.
    Correct answer Monika Gause

    .zxp can no longer be installed.

    Ask Roland for a new plugin installer.

    2 replies

    Ray Yorkshire
    Ray Yorkshire
    Participating Frequently
    April 12, 2017

    As you have Ai CS6 maybe  try Adobe Extension Manager CS6 and not Adobe Extension Manager CC

    that should still be able to install a .zxp

    Adobe - Exchange : Download the Adobe Extension Manager

    Monika Gause
    Community Expert
    Monika GauseCommunity ExpertCorrect answer
    Community Expert
    April 12, 2017

    .zxp can no longer be installed.

    Ask Roland for a new plugin installer.

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