A

Anonymous

Question

The file is not displayed

Forum|Forum|1 year ago
April 22, 2024
1 reply
372 views

Hello!

After saving my illustrator file and turning off the computer, a text import option window appeared when trying to reopen the file. As soon as I clicked OK, Illustrator displayed nothing but a blank screen. What to do about it - tried to recover files in several ways?

The file even has weight

Bug

This topic has been closed for replies.

Community Expert

Community Expert

Where did you save the file?

If not on your desktop, then unfortunately this kind of thing might happen.

A

Anonymous

The file is stored in the Yandex.Disk cloud storage

Community Expert

Community Expert

And f you first download it and then open?

Did you directly save it there? Is that a synchronized folder? Some of these do not work with Illustrator.