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GregJak
Participant
August 20, 2020
Question

"The open file operation failed to connect to the open and save panel service" error on mac

  • August 20, 2020
  • 1 reply
  • 4249 views

I'm getting this error a lot when either importing or saving an illustrator file - my keystrokes appear to quick for the programme to keep up - seems I need to wait 2 seconds before hitting the key commend of where to save - very frustrating
"The open file operation failed to connect to the open and save panel service" on mac

 

 

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1 reply

Ashutosh_Mishra
Ashutosh_Mishra
Inspiring
August 20, 2020

Hi Greg,

 

Sorry to hear about your experience. Would you mind sharing version of the OS & Illustrator?

I'd also request resetting the preferences of Adobe Illustrator once and see if it improves the performance.

**Please note that resetting preferences will remove all the custom settings and Illustrator will launch with default settings. You can also take a backup of the folders in case you want to. Location is mentioned in the article.

Let us know how it goes. Looking forward to your response.

 

Regards,

Ashutosh

G
GregJakAuthor
Participant
November 18, 2020

I'm sorry but this error is continuing - very frustrating - I need to wait for a second for it to catch up - otherwise it will come up with this error.

Greg-a-wee-cockle-john
    E
    eclgfx
    Participant
    December 9, 2020

    Oh man, I thought I was the only one. This bug is so annoying. I typically export my files to my desktop, so it's a quick CMD-Shift-S for Save As, then CMD-D for Desktop but like you, I'm "too fast" for the program and I end up getting that error.

     

    Adobe: I'm using Illustrator 25.0 with Mac OS Big Sur.

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