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Inspiring
September 23, 2024
Question

The program freezes

  • September 23, 2024
  • 1 reply
  • 753 views

The last few days it works terribly. The program freezes, slows down. The rotation tool does not work every other time, the intended center is lost. I can not export as several SVG objects, it just creates an empty folder. And creating a separate file for each object is tedious. Restarting does not help, nor does rolling back to other versions.

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1 reply

Anubhav M
Community Manager
Community Manager
September 23, 2024

Hello @booguevara,

I am sorry to hear about your experience. For help with the program freezing up, kindly try the suggestions shared in this help article (https://adobe.ly/3XC9owB) and let us know how it goes.

For problems with export, kindly share more details, like if Illustrator behaves this way with all files or with a particular folder location, so we can better assist you.

Looking forward to hearing from you.

 

Thanks,

Anubhav

Inspiring
September 23, 2024

in any place on the computer illustrator does not export the SVG format through the context menu "collect for export" - "as several resources". To file - export - export for SVG screens is saved, but illustrator does not always identify all objects as separate, although they are grouped on separate layers

Anubhav M
Community Manager
Community Manager
September 23, 2024

Hello @booguevara,

Thanks for confirming. I was unable to replicate this on my end. Would you mind sharing a public link to a sample file after uploading it to Dropbox/Google Drive/etc., and a screen recording of your workflow and the problem (https://adobe.ly/4deOFVp), so we can investigate this further?

Looking forward to hearing from you.

 

Thanks,

Anubhav