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Participant
Oct 27, 2024 8:34 AM UTC
Question

The reference points in the illustrator have disappeared

I have a problem with Adobe Illustrator. The anchor points are no longer displayed in the working file, and the Ctrl+H keyboard shortcut does not help. I have already tried checking the visibility of the edges, resetting the workspace, disabling the GPU viewer and creating a new document, but the problem persists.

I would appreciate your help in solving this problem.

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2 replies

Ton Frederiks
Community Expert
Community Expert
Oct 27, 2024 8:50 AM UTC

Restarting your machine and resetting the preferences sometimes helps.

https://helpx.adobe.com/illustrator/using/setting-preferences.html

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Anubhav M
Community Manager
Community Manager
Oct 28, 2024 12:00 PM UTC

Hello @sharp_nature5EAA,

I am sorry to hear about your experience. I hope Ton's suggestions helped resolve the problem. If not, kindly share more details, like the exact version of the OS/Illustrator and screenshots/a screen recording of the problem, so I can check it with the team.

Looking forward to hearing from you.

 

Anubhav

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