The UI on the character select dropdown is oversized and cuts off

Forum|Forum|6 years ago
January 25, 2020
4 replies
1707 views

Has anyone else had this issue? As you can see in the images attached, the dropdown menu for character select is oversized and cuts off. There is no scrolling on it either. I've already tried all the settings on the User Interface Panel. I have also set the scaling to 100% on my PC, and it did not fix the issue either.

Does anyone have any other ideas as to what to do?

The other drop-down menus:

(below character select on the right panel)

(Font size menu on top)

This topic has been closed for replies.

Correct answer Ashutosh_Mishra

Hi there,

Thanks for reaching out. I see the cropped drop down menu. I'd recommend resetting the preferences once.

You may follow the steps provided on https://helpx.adobe.com/illustrator/using/setting-preferences.html#setting_illustrator_preferences)

**Please note that resetting preferences will remove all the custom settings and Illustrator will launch with default settings. You can also take a backup of the folders in case you want to. Location is mentioned in the article.

Also, Make sure you have Windows 10 and Graphics Card driver updated to the latest version. Let us know how it goes.

Regards,

Ashutosh

T

T-Rex Marketing Team

Participant

I am having the same issue, and I have already reset my preferences...

A

ArtiechokesAuthor

Participant

Spot on, thank you. I tried the shortcut and did not fix the problem, so I when to the Roamin file and deleted my Illustrator & Photoshop Settings. I did lose all my settings, but it's worth the hassle of having to customize my settings again.

What it looks like after the reset:

N

nickcummings21

Participant

Which files and/or directories did you delete, specifically?

Ashutosh_MishraCorrect answer

Inspiring

Hi there,

Thanks for reaching out. I see the cropped drop down menu. I'd recommend resetting the preferences once.

You may follow the steps provided on https://helpx.adobe.com/illustrator/using/setting-preferences.html#setting_illustrator_preferences)

**Please note that resetting preferences will remove all the custom settings and Illustrator will launch with default settings. You can also take a backup of the folders in case you want to. Location is mentioned in the article.

Also, Make sure you have Windows 10 and Graphics Card driver updated to the latest version. Let us know how it goes.

Regards,

Ashutosh