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2wiso
Participant
May 31, 2020
Answered

There is an unexpected hole in the gradient

 

The four triangular holes are not expected; they just appear only when I export it. I don't know what to do to export something that does not have those holes.

Ton Frederiks
Ton FrederiksCorrect answer
Community Expert
August 19, 2020

I tried it again and it seems to be caused by the anti-aliasing settings.

Art Optimized, no problem.

Type Optimized, holes.

17 replies

evguess
Participant
August 19, 2020

I'm having a similar issue. My mesh gradient has a weird hole in it as well when I save it as a PNG. It is worse when I export for screens (picture below), but when I saved saved for web, it wasn't there at all. I think it has something to do with stretching the gradient. I made it as a square first for other icons then extended it to the right to accomodate the copy. The square version didn't have a problem at all, and you'll notice the tear in my gradient starts at the edge of where the orignial ended. I'm using the latest update of Illustrator 2020.

Sorry for the lack of a real answer. 

 

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Ton Frederiks
Community Expert
Community Expert
August 19, 2020

Try export with Art Optimized (Supersampling) for the anti-aliasing setting.

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evguess
Participant
August 19, 2020

That definitely helps when I use Export As instead of Export for Screens. Export for Screens doesn't give an Art Optimized option. Thanks! 

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michelew83603738
Community Expert
Community Expert
May 31, 2020

I can't replicate the problem either. Need to take a look at the file to see if there is something in it.

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pixxxelschubser
Community Expert
Community Expert
May 31, 2020

Hi @2wiso,

maybe a problem in different zoom levels. Try to toggle between Preview on CPU/GPU [Strg]+[E]

 

And if the error exists in the final exported file - which file format is it?

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2wiso
2wisoAuthor
Participant
May 31, 2020

It is not a preview problem; it only happens in the exported file.

I am using PNG.

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Ton Frederiks
Community Expert
Ton FrederiksCommunity ExpertCorrect answer
Community Expert
August 19, 2020

I tried it again and it seems to be caused by the anti-aliasing settings.

Art Optimized, no problem.

Type Optimized, holes.

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Ton Frederiks
Community Expert
Community Expert
May 31, 2020

I cannot replicate the problem. Looks fine.

Which version of Illustrator and what export settings are you using?

 

 

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2wiso
2wisoAuthor
Participant
May 31, 2020
  • Illustrator Version: 24.1.3
  • Export for Screens / 1x PNG
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Ton Frederiks
Community Expert
Community Expert
May 31, 2020

Works fine for me with that version.

Did you try to reset your Preferences? Either with the button in the Preferences ot manually:

https://community.adobe.com/t5/illustrator/how-to-reset-illustrator-preferences/td-p/10602277?page=1

 

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Anna Lander
Inspiring
May 31, 2020

could you please share the working file? Now it's difficult to say anything useful.

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2wiso
2wisoAuthor
Participant
May 31, 2020

https://shared-assets.adobe.com/link/56f4491d-7270-4cc6-5e58-35a57da67cb8

This is the link to the working file (idk how to upload it here)

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