Skip to main content
felipec21461349
Participating Frequently
Oct 17, 2019 8:53 PM UTC
Question

This is an illustrator file that was saved without pdf content

I've been trying to save all kinds of PDF files but the same error appears: 
"This is an illustrator file that was saved without pdf content"

I already check the "Create PDF Compatible File"

    14 replies

    Srishti_Bali
    Legend
    Apr 27, 2020 10:01 PM UTC

    Hi,

     

    Thanks for reaching out. We have tried to address this issue in our latest build of 24.1.2. If you are not already on v 24.1.2, then we recommend you to update to latest version and let us know how it goes. 

     

    Regards,

    Srishti

    Translate
    Participant
    Feb 29, 2024 2:05 AM UTC

    Hello, Im trying to open an .ai file but it's showing an artboard with these text. Please help I dont want to start over with my design.

    Translate
    Anshul_Saini
    Community Manager
    Community Manager
    Mar 1, 2024 9:57 PM UTC

    Hi @3157933 RAE35248813uswj,


    Thank you for reaching out. Please go ahead and share the .ai file with us, and if there were any linked files used in the document, please include those as well. We'll do our best to assist you in recovering your design.

     

    Best,

    Anshul Saini

    Translate
    Participating Frequently
    Oct 18, 2019 6:46 PM UTC

    Check if the box "Create Acrobat Layers from Top-Level Layers". 

    Translate
    Monika Gause
    Community Expert
    Community Expert
    Oct 18, 2019 7:25 PM UTC

    The layers setting just structures the content.

    Translate
    Mike_Gondek10189183
    Community Expert
    Community Expert
    Oct 17, 2019 9:03 PM UTC

    Please clarify to exactly what you are doing to create this error.
    Are you doing file >> Save As >> PDF

    This sounds like an error you would receive when placing a .ai InDesgin, that was saved without PDF compatible on.

    Translate
    felipec21461349
    Participating Frequently
    Oct 17, 2019 9:16 PM UTC

    I'm saving that way: file >> Save As >> PDF

    Translate
    Larry G. Schneider
    Community Expert
    Community Expert
    Oct 17, 2019 8:59 PM UTC

    Can you show which PDF options you are using in your second save dialog?

    Translate