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chuckc1223
Participant
March 21, 2017
Answered

This operation cannot complete because there isn't enough memory (RAM) available.

  • March 21, 2017
  • 6 replies
  • 54763 views

Well the title says it all. I'm trying to place a dxf file and can't seem to do it because of this error. Any ideas?

I'm running Win10, 2.50gh i7, 8Gg ram. If it helps this is a fresh clean install of Illustrator and my first 20 minutes of owning it.

Thanks for any input.

      Correct answer Monika Gause

      "Not enough RAM" is a known issue that is now being worked on. There is a beta available. You would need to sign into prerelease to get it. Adobe Illustrator cc 2019 "not enough memory (RAM)" issues running on Mac Pro

      6 replies

      Aadi Poddar
      Aadi Poddar
      Participant
      September 6, 2021

      ~Go To C Drive 

      ~Then to Program Files 

      ~Then Common Files

      ~Then to Adobe

       

      ~There will be a file named UXP

      Just Change it to 00UXP

       

        S
        Swati5EE8
        Participant
        April 20, 2021

        'This operation cannot complete because there isn't enough memory (RAM) available.'

         

        This error persists when I edit/move any element on Illustrator. I cleared the cache and also reset the preferences it still does'nt work. There is enough memory. 

         

        What do I do?

          Monika Gause
          Community Expert
          Monika GauseCommunity Expert
          Community Expert
          April 20, 2021

          WHen was the lst time you rebooted the computer?

          Which version and system is it?

          Please tell us your hardware specifications.

          Please tell us the file specifications. What's in it? Does this also happen with a newly created, simple file?

          S
          Swati5EE8
          Participant
          April 20, 2021

          I reboot it everyday. 

          Version: 25.2.2

          Hardware configuration: i7-4thgen,1tb hdd,16gb ram, nvdia graphic

          It happend after i created a simple new file.

          Shawn.Zhang
          Shawn.Zhang
          Participant
          January 24, 2021

          I am running v 25.1 and still get this error. I restarted the machine and the error persists when I open the file. Should I revert to older version?

            E
            ellieness
            Participant
            March 28, 2021

            Me, too. 64gb of RAM and a fully loaded new iMac. Was working just fine, but now it is not.

              E
              ellieness
              Participant
              March 29, 2021

              Still having this problem. It just started a couple of days ago and i infuriating! I have been working from home, handling ENORMOUS Illustrator files just fine. Now, all of the sudden, it does not work for even the smallest of files. And one moment, I can work in the file...the next moment, I cannot do anything, because of this "error." Is Adobe fixing this glitch?!

                M
                michaela1461459
                Participant
                November 1, 2018

                I have 2 users that are now getting this with brand new 2018 MBP's i7, 16GB of memory. They were using 2015 MBP's also with 16GB of memory and had no issues. I need to do some more digging but this is very frustrating to say the least.

                  Monika Gause
                  Community Expert
                  Monika GauseCommunity ExpertCorrect answer
                  Community Expert
                  November 1, 2018

                  "Not enough RAM" is a known issue that is now being worked on. There is a beta available. You would need to sign into prerelease to get it. Adobe Illustrator cc 2019 "not enough memory (RAM)" issues running on Mac Pro

                    M
                    michaela1461459
                    Participant
                    November 1, 2018

                    Perfect! The 2 users that were having issues also experienced the can't finish preview, not enough memory, and PS defaulted to open .ai files so I'm confident that this will resolve their issues. Thanks for sharing !!

                    Sebastian Bleak
                    Community Expert
                    Sebastian BleakCommunity Expert
                    Community Expert
                    March 21, 2017

                    Like Monika said, you might not have enough memory.

                    You can also clear out your Clipboard, just in case.

                    Monika Gause
                    Community Expert
                    Monika GauseCommunity Expert
                    Community Expert
                    March 21, 2017

                    There probably really is not enough RAM available.

                    How large is that file? How many paths and anchors?

                    You might try and close any other application and then try again.

                      A
                      artcop1
                      Participant
                      October 30, 2018

                      I have 32 Gb RAM and still get that message. Is that not enough RAM for Illustrator? I was building relatively uncomplicated vector street maps. The final file is like 1.7Mb.

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