this type of black box appers in my illustrator

Hello @rudi380586262you,

Sorry to hear about your experience. Would you mind sharing some more details, like the exact version of the OS/Illustrator and screenshots of the error message (if any), so we can investigate this further?

Looking forward to hearing from you.

Thanks,

Anubhav

Hello @Vansh37975912wl2a,

We understand that encountering technical issues can be frustrating. I hope Monika's suggestions helped resolve the problem. If not, kindly try the following steps to see if they help:

- Close all Adobe applications.

- Rename the UXP folder to UXP.old from the following location:

(Windows) Navigate to C:\Program Files\Common Files\Adobe\UXP

(macOS) Navigate to Macintosh HD/Library/Application Support/Adobe/UXP

- Relaunch Illustrator