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bgranowski
bgranowski
Known Participant
September 30, 2025
Question

Tiled Print From Illustrator Overrides Double-Sided-Off Printer Settings

  • September 30, 2025
  • 1 reply
  • 137 views

I am having a recurring issue when I am trying to print out something tiled from my HP Officejet Pro 7740 printer, which I have set in Illustrator's print set up to be not double-sided. It always prints double-sided anyway. Totally useless for a tiled mockup to be double-sided. I do not know where I can even look to further assure that it prints single-sided, since the only place that I know of to toggle that setting on and off is set already to off. Thank you, and sorry if I am missing something terribly obvious! Has anyone else had this issue?

 

1 reply

creative explorer
Community Expert
creative explorerCommunity Expert
Community Expert
October 1, 2025

@bgranowski on my end, I print from an Epson, and I can change the double-sided setting in two areas (one is two-sided printing options and another option to Flip on Long edge/Flip on Short Edge), which I typically do in many of my soft-proofing of double-sided work.... You might need to look at the Preferences or Properties of that printer. 

https://support.hp.com/ca-en/document/ish_2486497-2193233-16

m
bgranowski
bgranowskiAuthor
Known Participant
October 1, 2025

For me, those are condensed into only one drop down menu -- which is already set to off. You can actually see it as well in the link that you sent me. So it would need to be something else. Illustrator is really the only program that has this issue, also -- it doesn't seem to be generally with the printer. When it is set to off with other programs, the printer is able to communicate effectively with the program and print one-sied.

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