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tintswaloh64647952
Inspiring
November 27, 2022
Answered

Tools not working

  • November 27, 2022
  • 2 replies
  • 1209 views

Hello, none of my tools on Illustrator and Photoshop are working. They all give me the hand tool. All open files apppear as flat images and i cannot edit them.  I have uninstalled and reinstalled them both. put my laptop off and on again, still nothing.  I use MacPro MacOs Monterey version 12.4. Everything was find before last Thursday. Pleaaaassseee help. 🙂

 

Thanks in advance. 

This topic has been closed for replies.
Correct answer tintswaloh64647952

Thank you Steve, I've upgraded the software to the latest one. I am starting to think my keyboard is the problem. 

2 replies

Steve Werner
Community Expert
Community Expert
November 27, 2022

You're running an older version of macOS Monterey. The current version is 12.6.1. I would try updating your computer just to make sure that is not interfering.

tintswaloh64647952
tintswaloh64647952AuthorCorrect answer
Inspiring
November 28, 2022

Thank you Steve, I've upgraded the software to the latest one. I am starting to think my keyboard is the problem. 

Steve Werner
Community Expert
Community Expert
November 28, 2022

Ah, I should have thought of that... because it's happening in more than one application!

Monika Gause
Community Expert
Community Expert
November 27, 2022
tintswaloh64647952
Inspiring
November 28, 2022

Thank you. I appreciate it.