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adriano_lcf
adriano_lcf
Inspiring
March 25, 2018
Answered

touchpad gestures: pinch zoom, two fingers pan on InDesign and Illustrator

  • March 25, 2018
  • 3 replies
  • 16125 views

Hi all,

I've noticed that using the gestures on the touchpad on my HP laptop, the functions zoom in/out and pan (horizontally) are not working on both InDesign and Illustrator. The same actions work on Photoshop, and I know you can zoom in and out using Ctrl+ or Ctrl- but that only zooms towards the centre of the image, and if I want to navigate the image when it's zoomed in I have to select the Hand tool, click and drag on the image which makes it really long and frustrating when I'm working, because say if I'm using the pen tool, I would have to stop using it to move across the artwork. I've read numerous threads and looked for video tutorials, but seems like the quickest way to zoom in and out is Ctrl+/-. Is there anything I'm missing? why am I able to use these actions on Photoshop?

Also, as far as I remember, the same functions work just fine on Mac which makes me wanna consider buying one, but I really hope there's a way to overcome this on Windows.

Thanks.

      Correct answer F.Ferr

      New versions of Illustrator (mine is 25.31) have the option to "force enable Pinch to zoom on touchpad" under Preferences>General. Works like a charm!

      3 replies

      F
      F.FerrCorrect answer
      Participant
      July 2, 2021

      New versions of Illustrator (mine is 25.31) have the option to "force enable Pinch to zoom on touchpad" under Preferences>General. Works like a charm!

        D
        DrLebey
        Participant
        February 25, 2023

        This works great! Thank you!
        Why is this not the default?

        Srishti Bali
        Community Manager
        Srishti BaliCommunity Manager
        Community Manager
        May 10, 2018

        Hi Adriano,

        Sorry about the frustrating experience. Please share your feature request here at our Adobe Illustrator Feedback form.

        This is the best way of communicating with the Engineering and Product Management teams regarding issues and suggestions so they can be implemented in future releases.

        Regards,

        Srishti

        Mylenium
        Mylenium
        Legend
        March 26, 2018

        Touch support works completely different on Windows. Apps need to explicitly support it. And there's your answer: PS does, the other apps don't. This is nothing that can be fixed by flipping some hidden magic switch or whatever.

        Mylenium

          adriano_lcf
          adriano_lcfAuthor
          Inspiring
          March 26, 2018

          That is beyond annoying,it makes the workflow slow and frustrating, are the developers aware of this? Why don't they do something about it?

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