Tracking down a possibly deleted AI file

Forum|Forum|2 years ago
November 22, 2023
1 reply
344 views

Hi,

This morning I went to open a file and got this message: "File does not exist." I don't think I deleted it but can't find it anywhere, including my recycle bin. Is there a way I can see where it originally was, or if I accidentally deleted it permanently?

How-to

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B

Bobby Henderson

Community Expert

Usually that kind of error happens when you try to open a file that was opened from an externally attached storage source (USB memory stick, external hard disc, etc) but that storage source is not currently attached to the computer.

J

justin l26883563Author

Inspiring

I thought it was on my external SSD, and that's always plugged in. I can access everything else on it. Can you view a file path somehow? There was no document thumbnail either, which is why I'm thinking I permanently deleted it. They go away if you do, right?

B

Bobby Henderson

Community Expert

On the Home screen in Adobe Illustrator you can hover the pointer over file names listed under the document preview image. A little text pop-up will appear showing the full file path. Even if a thumbnail preview image isn't shown it should still display a file path when hovering over the file name.

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