transferring a transparent background from photoshop to illustrator

Question

Hi, I am transferring a transparent background from photoshop to illustrator but everytime I transfermit to illsutrator a white box shows up on my product. I want it to be transparent so it matches with the blue background.

Kurt Gold · Accepted Answer

That is, you transfer it by dragging and dropping it into Illustrator?

That usually works well on the Macintosh, but it used to not work with the Windows versions of PS and AI. The common workaround is to save as .psd in PS and place the .psd in AI.

Mike_Gondek10189183 · Answer

Josh you left out important information, and we have to guess at what you are doing. Not sure what you mean by transferring, what command are you using?

If you are :

Placing a using file >> place Illustrator to place a bitmapped file

Save the file to a format like .psd that supports transparency. Show us a screenshot of your photoshop layers and your image so we can see ensure you have a checkerboard pattern showing transparency and layer construction. Do you have spot color channels?

Object >> Image Trace on an embedded image.

Ensure Ignore White is checked

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