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Participant
September 12, 2025
Answered

Transparency and image/shape/object outline issue

  • September 12, 2025
  • 2 replies
  • 302 views

Illustrator has been playing up and recently it has been failing to load shapes and images from template files i have been using for over a year. It is also adding background to shapes when im moving the shape but then dissapears when it stops moving. It's also messing up when adjusting the transparency of a shape or object. This has only happened in the last few days. I have tried uninstalling illustrator and then re-installing it as well as resetting my preferences but no changes. Any idea what might be going on. Images attached for reference.

Correct answer Ton Frederiks

Are there any clipping masks involved? Does it behave better when you switch from GPU to CPU Preview: Cmd E or Ctrl E?

2 replies

Ares Hovhannesyan
Community Expert
Community Expert
September 12, 2025

Also try to update your GPU driver. 

Ton Frederiks
Community Expert
Ton FrederiksCommunity ExpertCorrect answer
Community Expert
September 12, 2025

Are there any clipping masks involved? Does it behave better when you switch from GPU to CPU Preview: Cmd E or Ctrl E?

BraddlezzAuthor
Participant
September 14, 2025

Lifesaver! Thank you! Somehow I had changed over to GPU and yes it was mainly in relation to clipping masks where it had the biggest issue. It also fixed the shape background issue.

Ton Frederiks
Community Expert
Community Expert
September 15, 2025

Good to hear that helped.