Transparency display problem

Question

Hello everyone. For the past few days, I've been having a problem displaying transparencies in Illustrator 28.7 on my PC. When I click on ‘Preview’, a white rectangle appears. To view the transparency correctly, I have to disable the GPU, which affects the application's performance. Has anyone else encountered this problem and found a solution? Thank you.

Anubhav M · Answer

Hello @pascal_9318,I'm sorry to hear about your experience. Would you mind updating to the latest version of Illustrator to check if the problem persists? Also, try performing a clean reinstallation of the GPU(s) drivers (Intel / NVIDIA / AMD) and setting the Graphics Preference to High-Performance for Illustrator (https://adobe.ly/4nLjRBh) and checking if it helps?Looking forward to hearing from you.Anubhav

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