Transparency PNG not working in Illustrator

Forum|Forum|5 years ago
December 12, 2020
3 replies
1665 views

Hi people,

I have an Illustrator file i always use to paste a PNG of a magazine with shadows. The file is originally done with a Photoshop magazine mockup and i do leave the background transparent when i save it as PNG. The weird thing is that is the first time i get a non transparent box around the PNG. It never happend again. I changed many settings exported again but i still get the visible box.

Any help or ideas?

Thanks

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Ton Frederiks

Community Expert

Since I cannot replicate your problem, maybe you can share an Illustrator file that shows it.

Dropbox, WeTransfer, Google, Creative Cloud files folder file sahring...

SebastiaoVAuthor

Known Participant

When you paste the file into a color background Illustrator file the box does not appear with the light grey color?

One solution i temporary found is that i paste the image exactly at the right size of the magazine without the any extra space. It is ok, i cannot use the original PSD shadow which is better and more subtle than the Drop Shadows from Illustrator.

Thanks for your help Ton