Participant

Answered

Turn off Illustrator "Catch up with what's new" notification

Forum|Forum|5 years ago
January 18, 2021
26 replies
28626 views

Does anyone know how to turn off this notification for the Learn window in Illustrator? It pops up every single time I open Illustrator, multiple times a day regardless of when I last opened, and it's driving me crazy. It's not useful or interesting, but I can't find anyone that's successfully turned it off.

Tools

Correct answer Srishti Bali

Hi all,

We're extremely sorry to hear about this trouble. I understand how distracting and frustrating it could be. Ideally, it should stop once you close it. We're currently investigating is issue but unfortunately couldn't replicate this behavior at our end.

We need your help replicating this issue. In case you are still facing this issue, please feeel free to send us a DM. We'd be happy to help.

Regards,

Srishti

Show previous replies

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Shauna5E7E

Participant

What I have discovered is (under Illustrator... Preferences...) UNCHECKING the box called 'Enable Content Aware Defaults' will remove all the annoying pop-ups next to the tools when you try to select one and it seems to have pushed that annoying notification, in which no one can get rid of, to the bottom of the screen. It's my best option so far just to get it out of my view.

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Bruce5CDD

Participating Frequently

Hi AudreyXY,

I have tried everything listed to date and none of them worked. I run the current Illustrator and Photoshop on two machines, a laptop and iMac and it drove me crazy. Unchecking Show Tool Tips didn't help but is part of the solution I found that works on both machines in both programs, at least for the last two weeks.

- Uncheck Auto Show the Home Screen.

- Check Use Legacy "New Document" Interface.

Leaving Show Tools Tips helps "some" but you still get the pop-ups, just not as often. I don't want them at all so I unchecked this.

Hope this helps.

F

fredtat

Known Participant

Thank God....this seemed to have worked for me.

Adobe needs to stop being so damn intrusive!

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Bruce5CDD

Participating Frequently

Just a note that ever since I posted this I have not had this issue on either machine or program for over a month.

Hopefully this helps more users but this is not what we should have to do.

B

bradwoodsio

Participant

How is this marked as solved? This bug still exists. I see it everyday when I start Illustrator. I need to restart Illustrator everday because of some other bug where Illustrator cannot be kept open for more than 8 hours before a lot of things stop working. The amount of bugs a user has to deal with has a significant negavitve impact. On top of that, you mark things as solved when they aren't?

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Shauna5E7E

Participant

This is extremely annoying. I have looked everywhere and there is nothing I can do to get rid of it! I do hope Adobe will address the issue soon. There used to be a feature to turn it off - please put it back!

ChristianMala

Known Participant

Here you go, this worked for me https://www.youtube.com/watch?v=dHXwYHwBues

ChristianMala

Known Participant

For the love of all that is holy, nobody ******* cares about these stupid tutorials. Stop pushing this on us.

D

deboombop

Participant

This has been happening to me, too. It's very annoying. And it seems to only have started with the 2021 version of the app.

Srishti Bali

Correct answer

Community Manager

Hi all,

We're extremely sorry to hear about this trouble. I understand how distracting and frustrating it could be. Ideally, it should stop once you close it. We're currently investigating is issue but unfortunately couldn't replicate this behavior at our end.

We need your help replicating this issue. In case you are still facing this issue, please feeel free to send us a DM. We'd be happy to help.

Regards,

Srishti

Ö

Özender5CD5

Participant

Has there been an solution to this already?

This is just REALLY annoying...

I'm on a macbook pro 2018 / big sur

2,2 GHz 6-Core Intel Core i7

32 GB 2400 MHz DDR4

Radeon Pro 555X 4 GB

Intel UHD Graphics 630 1536 MB

K

kathleenr51505336

Participating Frequently

how can i turn off the icon top right that says Catch Up With What's new in Illustrator?

Ashutosh_Mishra

Inspiring

Hi Kathleen,

Sorry to hear about this. This tour window should not come up once the tour is completed. Did you click on "Remind me later" & it appeared after relaunch? Please share version of OS as well.

This information would help us assist you accordingly. Looking forward to your response.

Regards,

Ashutosh

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Shauna5E7E

Participant

My OS is MacOS 11.2.3. I can't find a way to turn it off anywhere. It's the most annoying thing, next to the 'tool pop-out' showing me how to use it. I'd like to get rid of that too! Please help.